Scope the responsibility
Document the workflow, the runtime owner, the reviewer, and which external actions require a person’s decision.
AGENCIES & AUTOMATION PARTNERS
Deliver automation with a review process.
Make the agents your team operates easier to investigate, review, and support with a shared operational record.
AN EXAMPLE WORKFLOW
Your client asks what happened after the workflow went live.
An automation handoff needs more than a happy-path demo. Make the ongoing work reviewable and agree which decisions remain with the people responsible for the result.
Make support inspectable
Report run histories and outcomes. Investigate incidents from the available context and keep reviewer decisions distinct from agent claims.
Evaluate before expanding
Pilot one client workflow. Review the operational record together and agree support scope and commercial terms before a broader rollout.
01Your agents
Local · cloud · scheduled
02Toolcaise
Activity · incidents · outcomes
03Your decision
Review · approve · investigate
04Your runner
Handle the decision at a checkpoint
Measure the pilot honestly.
Track which workflows have a named reviewer, how many delivered outcomes were accepted, and how long incidents took to investigate. These are evaluation measures, not promised results.
Explore the relevant capability →
START WITH ONE WORKFLOW
Put your next run
under supervision.
Connect the agent you already run. Build confidence from the work you can actually review.