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02 / INVESTIGATE

Find the work that went quiet.

Investigate stale heartbeats, overdue schedules, stalled runs, and repeated failures in an agent supervision workspace.

Conceptual illustration of a missing glass segment interrupting an expected pink signal

WHY IT MATTERS

Silence should leave a signal.

Recurring agents rarely have someone watching every run. Report the expected schedule and execution state so your team has a way to notice when the routine breaks.

TOOLCAISE / SUPERVISIONILLUSTRATIVE EXAMPLE

RUN HISTORY

Weekly research brief

Reported complete
Collect sources
Reported
Draft the brief
Reported
Human outcome review
Awaiting review

An agent reports completion. Your team decides whether the result meets the brief.

01

Separate health from delivery

A recent heartbeat means the agent checked in. It does not establish that the scheduled task started or the output was delivered. Investigate those conditions independently.

02

Acknowledge with context

Open the incident, inspect the related activity, and record that someone is investigating. Acknowledgement is a human response, not evidence that the underlying condition has recovered.

03

Build a practical review routine

Check open incidents at the start of the day. Prioritize the workflows other work depends on, inspect their last run, and verify recovery before relying on the next output.

START WITH ONE WORKFLOW

Put your next run
under supervision.

Connect the agent you already run. Build confidence from the work you can actually review.